Frequently Asked Questions

Do you ship everywhere in India?



Yes, we deliver to most locations across India. If you live in a remote area, delivery times may be slightly longer.

How long will it take to receive my order?



Delivery usually takes 3–14 business days, depending on the product and your location. We’ll share tracking details as soon as your order is shipped.

What if my order arrives damaged or incorrect?


We’re here to help! Please contact us within 48 hours of delivery with clear photos of the product and packaging, along with a video of the unboxing showing the issue.

How can I track my order?



Once your order is shipped, you’ll receive an email or SMS with your tracking link. You can check the status anytime until it reaches you.

How can I contact you?


For any questions or support, email us at support@mypasand.store or use our Contact Us page. We usually respond within 24–48 hours.

  • Nationwide Delivery


    🚚 We ship across India with reliable courier partners.

  • Easy Returns


    🔄 Hassle-free returns in line with our customer-friendly policy.

  • Dedicated Support


    Quick help via email, phone, or WhatsApp.